The NGO Portal invites nonprofits from around the world to submit an application, register or to get started in their application. Throughout the process, users are able to track at all times where they currently stand. There are various different 'scenarios' and outcomes that can happen depending on what stage the nonprofit is in.
I started off this project doing low-fidelity wire framing which we then sent to have user testing done for this portal. The user testing was crucial because my team was able to gather valuable insight in making the process as easy and smooth as possible. Previously, the registration process was a jaw- dropping 35 step long process (holy crap!) so we severely condensed it down to only 15 steps.
User Testing (w/ LaunchBox)